Has anyone experienced no English Option when phoning 1004 recently . Only the Spanish Voice is speaking. It looks as though they have taken the english option away for some reason or other.
Thank You
David
telefonica/movistar 1004
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Re: telefonica/movistar 1004
Rang 1004 last Thursday and just kept repeating "Ingles Por Favor" over and over whilst the Spanish options were being read by the recorded voice and after about 3 minutes I was answered in English and got my query sorted. The girl said it was relogged as English Speaker and next time I rang 1004 it would automatically be routed to the English speaking dept in Jaen
I So Bella tis you
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Re: telefonica/movistar 1004
Hi Paul
That is very helpful. I will give it a try
Many Thanks
David
That is very helpful. I will give it a try
Many Thanks
David
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