I have a Huawei 4G router with a 100 GB / month contract with Orange, and live in an area with 4G coverage. Normal download speeds are around 10 MBS.
I have a new Mag 250 IPTV box with a premium monthly TV contract with a local company.
I normaly watch TV for between 3 - 4 hours each day, so there are no usage issues with my Orange contract.
However, around 9.30 pm every evening the TV starts to buffer and becomes unwatchable. I have checked download speeds when this is happening, but they are as normal.
Can anyone shed any light on why this happens and what I can do about it.
Buffering problem
- fincalospinos
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Buffering problem
Hardworking resident !!
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- Andalucia Guru
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Re: Buffering problem
I have 300mbs and still experience some occasional buffering. I normally put it down two things. My router needs rebooting especially when all sources are giving me problems.
The other could be the servers of the company, which supplies you with the service, cannot support the demand.A little clue might be the time, which is when many people sit down to watch.
I've read on here that often these companies also supply a router and VPN service, which also must come under severe pressure when there is a lot of traffic going through their servers.
If you have read my criticisms of these companies, you will realize I am a little biased against them.I really believe there much more cost effective legal ways, using equipment and technology which was built for Smart TV use.
The BBC Iplayer for example uses technology to adjust the strength of the stream depending on the internet speeds so if it drops a little, it will steam at lower strength resulting in slightly lower quality image but avoiding buffering.
The other could be the servers of the company, which supplies you with the service, cannot support the demand.A little clue might be the time, which is when many people sit down to watch.
I've read on here that often these companies also supply a router and VPN service, which also must come under severe pressure when there is a lot of traffic going through their servers.
If you have read my criticisms of these companies, you will realize I am a little biased against them.I really believe there much more cost effective legal ways, using equipment and technology which was built for Smart TV use.
The BBC Iplayer for example uses technology to adjust the strength of the stream depending on the internet speeds so if it drops a little, it will steam at lower strength resulting in slightly lower quality image but avoiding buffering.
- Martin Page
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- Location: Chiclana de la Frontera - Costa de Luz
Re: Buffering problem
Just because your car can do 200mph ... doesn't meant that you can average that speed in the traffic jam in rush hour
Seems your networks rush hour is around the 9:30 pm
Seems your networks rush hour is around the 9:30 pm
- Enrique
- Andalucia Guru
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Re: Buffering problem
Hi,
When the system is running OK, i.e. in the morning.........on a PC/laptop......
Run cmd
In the Black DOS type box type (assuming Windows system)
tracert www.google.co.uk
this will trace a route showing all the Hops to Google
All the results should read under 100ms, mostly 20-30ms
The bit you're interested in is the Route through your ISP i.e. maybe the first 5-6 Hops, you can normally tell when it leaves the ISP, when my ISP has been slow I've seen 1000+ms
If you get * then its timing out on that Hop and indicates a slow route
Then try the exercise again in the evening. Please post results
When the system is running OK, i.e. in the morning.........on a PC/laptop......
Run cmd
In the Black DOS type box type (assuming Windows system)
tracert www.google.co.uk
this will trace a route showing all the Hops to Google
All the results should read under 100ms, mostly 20-30ms
The bit you're interested in is the Route through your ISP i.e. maybe the first 5-6 Hops, you can normally tell when it leaves the ISP, when my ISP has been slow I've seen 1000+ms
If you get * then its timing out on that Hop and indicates a slow route
Then try the exercise again in the evening. Please post results
All my best learning experiences start with a problem I need to solve.
Re: Buffering problem
Like Enrique pointed out, it is probably not a bandwidth issue but a ping/ response time issue. When you use mobile broadband you usually have a much worse pingtime than if you had a fiber connection regardless of bandwidth.
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