Samsung smart tv itv hub screen ratio

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northandsouth
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Samsung smart tv itv hub screen ratio

Postby northandsouth » Sat Jan 07, 2017 10:50 am

Here's a strange one, all itv hub app programmes on my Samsung J series are now playing in 4:3 format. All the other apps iPlayer, all4 etc are fine. I can't see how to alter it anywhere so assume it's a software problem.
I have tried to uninstall and reinstall the app but it won't allow me to do that as it is one of the "basic apps"
My amazon fire tv box and now tv box play itv hub correctly by the way.

Anyone have any ideas?

northandsouth
Resident
Posts: 397
Joined: Tue Nov 26, 2013 7:00 pm
Location: The Cotswolds

Re: Samsung smart tv itv hub screen ratio

Postby northandsouth » Sat Jan 07, 2017 11:59 am

OK a bit of scrabbling around I discovered how to reinstall the itv hub app by going to my apps and selecting the itv app and holding the ok button on the icon until a drop down box appears, then select reinstall. Seems to fix the problem on a temporary basis and revert to 16:9 but it soon goes back to 4:3. :crazy: :evil:
However, I have since found out it appears to be a Samsung/itv issue https://downtoday.co.uk/samsung-tv-smart-hub/ :roll:

The alternative itv STV app is available and working fine.


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