Lottery security changes

Information and help in the IT field of computers, internet, ISP's, mobile and fixed line telephones plus satellite TV systems.
User avatar
peteroldracer
Andalucia Guru
Posts: 7774
Joined: Wed Oct 13, 2004 5:56 pm
Location: Los Alcázares, Murcia

Lottery security changes

Postby peteroldracer » Sat Dec 14, 2019 1:00 pm

Loterias y apuestas, the Spanish state lottery website has sent me a message saying that my access to them for online top-ups and so on will be lost unless I go through some new indentifiers. They ask that I use a mobile with camera and logged in to their site I use a device there to take images of both sides of my NIE and make a short video of myself!
Problem is that their system will not accept my NIE because it does not have a photograph of me......as far as I am aware a NIE never has a photo so a Mexican standoff! Does a Spanish ID card have a photo? Could an organisation like this, with good multi-lingual options for the site really not know what a NIE looks like? Anyone else had the email (only applies to users of their website for Euromillions etc. rather than anyone buying a ticket in a lottery shop).
I used to cough to disguise a [email protected] I f@rt to disguise a cough.

Manchesteral
Resident
Posts: 1967
Joined: Wed Mar 12, 2014 11:48 pm

Re: Lottery security changes

Postby Manchesteral » Sat Dec 14, 2019 3:04 pm

I wouldn't trust this, why do they need so much info and a photo? Isn't your local apuestasyloterias shop close enough to walk or travel to ?

jhonie99
Andalucia.com Amigo
Posts: 134
Joined: Fri Oct 23, 2009 12:05 pm

Re: Lottery security changes

Postby jhonie99 » Sat Dec 14, 2019 3:06 pm

Received similar communication couple of months ago. Just ignored it until such time as I win decent money, lol.
It only affects the withdrawl of money over a certain amount from your account.

In the instructions in the website it clearly states to use copy of passport if NIE doesn't have a photo!

Just in case you're being scammed, I suggest u do it from the website itself, without clicking on any links in received emails.

elusive
Andalucia Guru
Posts: 3275
Joined: Sat Apr 07, 2012 11:49 am
Location: East of Malaga

Re: Lottery security changes

Postby elusive » Sat Dec 14, 2019 4:07 pm

Yeap spanish ID (DNI) has a photo. Hence using it on flights etc. alot of hassle to buy a lottery ticket and frankly i wouldnt want to hand over such info when you can just go to a shop.good advice about not clicking on links

User avatar
peteroldracer
Andalucia Guru
Posts: 7774
Joined: Wed Oct 13, 2004 5:56 pm
Location: Los Alcázares, Murcia

Re: Lottery security changes

Postby peteroldracer » Sat Dec 14, 2019 6:27 pm

Jhonie said “ In the instructions in the website it clearly states to use copy of passport if NIE doesn't have a photo!”
I missed that....it still will not take an image from my passport......#*!$~x apps!
I used to cough to disguise a [email protected] I f@rt to disguise a cough.

User avatar
costakid
Andalucia Guru
Posts: 5754
Joined: Sun Feb 13, 2005 11:55 am
Location: malaga este

Re: Lottery security changes

Postby costakid » Sun Dec 15, 2019 10:17 pm

Sounds a bit iffy to me.


Who is online

Users browsing this forum: No registered users and 27 guests