Outlook Express & Windows XP

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pensure1988
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Outlook Express & Windows XP

Postby pensure1988 » Sun Apr 05, 2020 9:20 am

I wonder if anyone can give some advice here.

My Friend in her early 80's has a Dell Tower Computer still running Windows XP and Outlook Express. She is having problems sending Emails through her provider "AOL" . This company in America is not giving any Email support during this Coronavirus Pandemic. Phone support is only for US & Canada Subscribers. She can download new Emails with no problems at all. Only Send is a problem. She is using Google Chrome and we have cleared out her History & Cache as they suggested on the AOL Website. Can anyone suggest or recommend a short solution or Fix to this problem. I have had a look at Windows Live mail(old version) compatible with Windows XP or OE Classic similar to MailBird or Thunderbird. These maybe a possibilty but need some expert advice here to make a decision for her.

Many Thanks

David

casita-bonita
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Re: Outlook Express & Windows XP

Postby casita-bonita » Sun Apr 05, 2020 10:32 am

Looks like an issue with whatever smtp (outgoing) mail server is configured within the app.

When the message fails to send is some form of error message displayed? Or does the mail appear to send and a mail message saying delivery failure is returned?
Regards

Bob

casita-bonita
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Re: Outlook Express & Windows XP

Postby casita-bonita » Sun Apr 05, 2020 10:36 am

You could create a gmail account then configure outlook express to use googles smtp server and use your gmail user/password to authenticate and send mail.

No need to change any other Outlok settings for downloading received email, nor change her current email address.
Regards

Bob

pensure1988
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Re: Outlook Express & Windows XP

Postby pensure1988 » Sun Apr 05, 2020 10:48 am

Hi Bob

Many thanks for your replies. Error code/s returned are 0X800CCC0B OR 0X800CCC0F
Can not really understand information on the internet for these codes.

Regards

David

casita-bonita
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Re: Outlook Express & Windows XP

Postby casita-bonita » Sun Apr 05, 2020 11:34 am

Basically means that there is a problem connecting with the smtp server in order to send mail. Could be an issie with the pc, or AOLs smtp server.

Have any changes been made to the pc recently, eg antivirus, firewall settings etc, outlook settings?

Do AOL have an alternative smtp server that you could try?

Using google as mentioned before, but only for outgoing settings should work around it unless there are other issues with the pc
Regards

Bob

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Enrique
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Re: Outlook Express & Windows XP

Postby Enrique » Sun Apr 05, 2020 5:09 pm

Hi pensure1988,
You could follow the procedures for error code you posted............Examples

0X800CCC0B

http://windowsdiscussions.com/windows-x ... 03020.html

0X800CCC0F

https://www.mailenable.com/kb/content/a ... D=ME020376

OR the best solution is the one c-b..........Posted

I'd go full on and use gmail to receive and send your mail from your mail provider......it will still send out mail with your original email address.

This is the way I use my gmail account.
All my best learning experiences start with a problem I need to solve.

pensure1988
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Re: Outlook Express & Windows XP

Postby pensure1988 » Mon Apr 06, 2020 8:00 am

Hi Enrique

Thank you for your advice and also Bob's.

Can you guide me through the procedures to set up this Gmail Account. IE "I'd go full on and use gmail to receive and send your mail from your mail provider......it will still send out mail with your original email address."

i have not set up a new Gmail Account in a long while


Regards

David

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Enrique
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Re: Outlook Express & Windows XP

Postby Enrique » Mon Apr 06, 2020 8:54 am

Hi pensure1988,
Setup Gmail account..................

https://support.google.com/mail/answer/56256?hl=en

Get emails from your other accounts...........

https://support.google.com/mail/answer/ ... ktop&hl=en

Have fun.......... :)
All my best learning experiences start with a problem I need to solve.


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